Patient Services Representative, Milford Family Med

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  • Milford, IN
  • Goshen Physicians
  • Phys Milford Family Medicine
  • Full Time - Days - 72
  • Administrative/Clerical
  • Req #: 9081-7624
  • Hours Scheduled: 72 hours/pay period
  • Posted: January 19, 2021
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Requisition #: 9081
Entity/Department: Goshen Physicians / Milford Family Medicine
Shift/Hours: Days / Full Time, 72 hrs per pay period
Office Hours:  Mon-Fri: 8 – 5:00
Location: 201 S. Main St., PO Box 128, Milford, IN 46542-0128
About GP – Milford: This is a small town office that has 2 providers that have served the Milford community for 20 +years.  The colleagues at this office have worked together for years and treat each other as family. The atmosphere is very close-knit and the patients enjoy this.

Promotes exceptional customer relations at all times, whether in person or on the phone, extending a positive, cooperative and supportive service to patients, families and fellow colleagues.  Obtains financial/demographic/medical information in a complete, accurate manner and enters data into the electronic medical record.  Verifies insurance eligibility and special billing requirements according to guidelines set by insurance carriers and ensures necessary forms are signed in accordance with set practice guidelines.

Performs work under pressure and meets deadlines while maintaining a courteous, professional manner.  Serves as an advocate for patients, providers and colleagues.  Position also includes responsibility of communicating to patients about upcoming appointments, any outstanding patient due balances and the collection of required copayments upon registration.

Position Qualifications

  • Minimum Education: High school graduate or have evidence of the equivalent.                                       
  • Preferred Education: Knowledge of CPT and ICD-CM coding.                                       
  • Minimum Experience: Experience in a related work situation.  Basic experience with computer data entry.
  • Preferred Experience: Job-related experience in healthcare setting.

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