Patient Services Representative

  • Goshen, IN
  • Goshen Physicians
  • Phys Orthopedics & Sports Medicine
  • Full Time - Days - 80
  • Administrative/Clerical
  • Req #: 8523-7117
  • Hours Scheduled: 80 hours/pay period
  • Posted: September 1, 2020
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Summary

Requisition #: 8528
Facility/Dept: Goshen Physicians – Orthopedics & Sports Medicine
Status/Shift: Full Time, 80 hrs per pay period / Days 

Office Hours: Mon-Fri, 8am – 5pm
Location:  1824 Dorchester Ct., Ste. A, Goshen, IN 46526-6819
About GP – Orthopedics & Sports Medicine: We’ve assembled an expert team of physicians and advanced practitioners dedicated to serving Goshen and surrounding communities. Our renowned, board-certified orthopedic surgeons at Goshen Physicians Orthopedics and Sports Medicine have more combined experience than anyone else in the region. In fact, our entire staff is highly trained and equipped with the latest technological advances. We believe in putting the most powerful tools imaginable in the most capable hands available. Our team is one of a kind, and they take great pride in providing a superior level of care

Promotes exceptional customer relations at all times, whether in person or on the phone, extending a positive, cooperative and supportive service to patients, families and fellow colleagues.  Obtains financial/demographic/medical information in a complete, accurate manner and enters data into the electronic medical record.  Verifies insurance eligibility and special billing requirements according to guidelines set by insurance carriers and ensures necessary forms are signed in accordance with set practice guidelines.

Performs work under pressure and meets deadlines while maintaining a courteous, professional manner.  Serves as an advocate for patients, providers and colleagues.  Position also includes responsibility of communicating to patients about upcoming appointments, any outstanding patient due balances and the collection of required copayments upon registration.
 
Position Qualifications
  • Minimum Education: High school graduate or have evidence of the equivalent.
  • Preferred Education: Knowledge of CPT and ICD-CM coding.
  • Minimum Experience: Experience in a related work situation.  Basic experience with computer data entry.
  • Preferred Experience: Job-related experience in a healthcare setting.
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